Terms of Service
Last Updated: February 2025
These Terms of Service (“Terms”) constitute a binding agreement between e32 Technology Inc. (“Company,” “we,” “our,” or “us”) and you (“dentists,” dental laboratories,” “members,” “user,” “you,” or “your”) in connection with the use or access of www.e32tech.com or www.smilewear.com or www.smilewearpro.com, membership network, mobile or web application (“app” or “apps”), platform, products, services, and processes (collectively referred to herein as “Services”). Your use of our Services constitutes your agreement to all such Terms under www.e32tech.com or www.smilewear.com or www.smilewearpro.com
1. Overview of Services
SmilewearPRO is a membership network that connects licensed dentists and certified dental laboratories to enhance collaboration and service delivery. Members gain access to tools, resources, and a professional network for Smilewear® products, including temporary and permanent veneers.
2. Eligibility
- SmilewearPRO membership is available exclusively to licensed dentists and dental laboratories in good standing with the state medical board or other applicable agency of the state.
- By registering, you confirm that you satisfy these eligibility requirements, and that all the information provided is accurate, complete, and current.
- Neither you nor any of your providers or other users are a competitor of the Company and/or intend to use the Services for reasons that are in competition with the Company or otherwise to replicate some or all the Services for any reason.
3. Membership Obligations
Members agree to:
- Comply with all applicable laws, regulations, and professional standards.
- Use Services solely for professional purposes related to dental care and aesthetics.
- Protect the confidentiality of any proprietary or sensitive information shared within the network.
- For patients who have used SmilewearPRO products through SmilewearPRO member dentists, ensure that all permanent veneer work is performed exclusively using the Company or SmilewearPRO member dental laboratories.
4. Customer Referrals
- The Company may refer customers of Smilewear® (a direct-to-consumer product) to SmilewearPRO member dentists for consultations, treatments, or other dental services.
- Member dentists must provide high-quality care and adhere to the highest professional standards when serving referred customers.
5. Fees and Payment
- Currently, there is no membership fee. However, the Company reserves the right to introduce a membership fee at any time. The Company will notify members of any changes to membership fees, as outlined in Section 11.
6. Prohibited Use/Intellectual Property
- SmilewearPRO Services, including software, designs, trademarks, and proprietary processes related to Smilewear® products, are owned by the Company and are protected under intellectual property laws.
- You are granted a non-exclusive, non-transferable, revocable license to access and use our Services strictly in accordance with these Terms. As a condition of your use of our Services, you warrant to the Company that you will not use our Services for any purpose that is unlawful or prohibited by these Terms. You may not use our Services in any manner which could damage, disable, overburden, or impair our Services or interfere with any other party's use and enjoyment of our Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through our Services.
- All content, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on our Services, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
- You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found from our Services. The Company’s content is not for resale. Your use of our Services does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these Terms.
7. Privacy
Members agree to:
- Maintain confidentiality of all non-public information learned or shared within the membership network.
- Refrain from disclosing any proprietary information about our Services, products, or processes.
8. Limitation of Liability
- The information, software, products, services included in or available through our sites may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The company may make improvements and/or changes at any time.
- The company makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services contained on our sites for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services are provided “as is” without warranty or condition of any kind. The company hereby disclaims all warranties and conditions with regard to this information, software, products, services, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and noninfringement.
- To the maximum extent permitted by applicable law, in no event shall the company be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of our sites, with the delay or inability to use our sites, the provision of or failure to provide services, or for any information, software, products, services obtained through our sites or otherwise arising out of the use of our sites, whether based on contract, tort, negligence, strict liability or otherwise, even if the company or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of our services, or with any of these terms, your sole and exclusive remedy is to discontinue using our sites.
- Except for the limited warranty set forth, our services, including SmilewearPRO services, are provided on an “as is” and “as available” basis, and without representations, warranties or conditions of any kind either express or implied. The company hereby expressly disclaims all other warranties, whether express, implied, statutory, or otherwise, including but not limited to all implied warranties of merchantability, title, fitness for a particular purpose, non-infringement, and those arising by statute or from a course of dealing, or usage of trade practice. The company does not guarantee that our sites, apps, or platform will meet your requirements, meet any performance or reliability standards or be free of bugs, malfunctions, security breaches, virus attacks, or illegal penetrations. Our sites, apps, or platform may occasionally be unavailable for routine maintenance, upgrading, or other reasons. The company does not warrant that any of the aforementioned issues will be corrected. You agree that the company will not be held responsible for any consequences to you or other third party that may result from technical problems of the internet, slow connections, traffic congestion, or overload of our or other servers.
- You hereby acknowledge that your use of our services, is voluntary and at your own risk, and you agree that the company will not be held responsible or liable for any consequences (such as, but not limited to, health problems, personal injury, or death) to you or other third party that result from (i) your use of (or inability to use) our services, or (ii) your neglect or misuse of our services.
9. Termination
- We reserve the right, in its sole discretion, to terminate your access to our Services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Delaware, and you hereby consent to the exclusive jurisdiction and venue of courts in Delaware in all disputes arising out of or relating to the use of our Services. Use of our Services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
- You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this agreement or use of our Services. Company's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Company's right to comply with governmental, court and law enforcement requests or requirements relating to your use of our Services or information provided to or gathered by the Company with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
- Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and the Company with respect to our Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and the Company with respect to our Services.
10. Changes to Terms
We reserve the right, in its sole discretion, to change the Terms under which our Services is offered. The most current version of the Terms will supersede all previous versions. Continued use of our Services constitutes acceptance of the revised Terms.
11. Contact Information
We welcome your questions or comments regarding the Terms. Our contact information is on the Contact Us page on the Site or email support@smilewearpro.com or phone: +1 (703) 589-4037.